Significant Web Outage Impacts Dozens Online Platforms and Apps

A large-scale internet outage has impacted many online platforms and apps globally, with users reporting issues getting online after problems at the online infrastructure platform.

The impacted apps include the social media app Snapchat, Roblox, Signal, and Duolingo, along with a host of Amazon-owned services including its key e-commerce site and the Ring security device manufacturer.

In the UK, the financial institution Lloyds was disrupted along with its affiliates Halifax and Bank of Scotland, and additional accounts of issues reaching the HM Revenue and Customs site on Monday morning. Additionally in Britain, several Ring users used online platforms to complain their security devices were failing.

In the UK alone, reports of issues on individual apps reached the thousands for each app.

Officials confirmed that the outage originated in the east coast of the United States at Amazon Web Services, a unit that offers essential internet infrastructure for numerous companies, who lease resources on AWS infrastructure. The cloud platform is the biggest global cloud computing system.

Soon after late night (PDT) in the America (8 in the morning BST), officials reported “elevated failure rates and latencies” for Amazon's platforms in a zone on the eastern US of the United States. The widespread consequence seemed to disrupt platforms globally, and the outage tracking website showing issues with the corresponding services in various regions.

The monitoring service Thousand Eyes, a service that reports on web disruptions, also reported a rise in issues on that morning, with many of them located in the state of Virginia, the site of the AWS US-East-1 zone where officials confirmed the outage started.